{"id":142797,"date":"2025-09-17T11:57:53","date_gmt":"2025-09-17T14:57:53","guid":{"rendered":"https:\/\/www.fatosefotosnews.com.br\/procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais\/"},"modified":"2025-09-17T11:57:53","modified_gmt":"2025-09-17T14:57:53","slug":"procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais","status":"publish","type":"post","link":"https:\/\/www.fatosefotosnews.com.br\/?p=142797","title":{"rendered":"Procon do Acre participa de semin\u00e1rio regional sobre preven\u00e7\u00e3o de golpes e fraudes digitais"},"content":{"rendered":"<div id=\"infocoweb\" data-uuid=\"44407f1e-58d4-4ec6-bea5-bc349ce158a3\" class=\"infocoweb infocoweb_canal_272\">\n<div id=\"infocoweb_cabecalho\" class=\"infocoweb_cabecalho\"><\/div>\n<div id=\"infocoweb_corpo\" class=\"infocoweb_corpo\">\n<p>O Instituto de Prote\u00e7\u00e3o e Defesa do Consumidor do Acre (Procon\/AC) participou, nesta semana, do Semin\u00e1rio de Relacionamento com o Consumidor (Semarc), promovido pela Federa\u00e7\u00e3o Brasileira de Bancos (Febraban). O encontro foi realizado na sede do Banco do Brasil, em Bras\u00edlia (DF).<\/p>\n<p>O evento reuniu representantes de institui\u00e7\u00f5es financeiras, \u00f3rg\u00e3os de defesa do consumidor e autoridades regionais, especificamente das regi\u00f5es Norte e Centro-Oeste do pa\u00eds. O objetivo do encontro foi alinhar estrat\u00e9gias de preven\u00e7\u00e3o e combate a pr\u00e1ticas il\u00edcitas que afetam os consumidores.<\/p>\n<figure id=\"attachment_876181\" aria-describedby=\"caption-attachment-876181\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgODAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"876181\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais\/img-20250916-wa0259\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-scaled.jpg\" data-orig-size=\"2560,1920\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}' data-image-title=\"IMG-20250916-WA0259\" data-image-description=\"\" data-image-caption=\"\n\n<p>Os representantes dos \u00d3rg\u00e3os de Defesa do Consumidor participaram do semin\u00e1rio promovido pela Febraban em Bras\u00edlia. Foto Cedida do <\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-300&#215;225.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-1024&#215;768.jpg&#8221; class=&#8221;wp-image-876181 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;600&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-1024&#215;768.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-300&#215;225.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-768&#215;576.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-1536&#215;1152.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0259-2048&#215;1536.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-876181\" class=\"wp-caption-text\">Representantes dos \u00f3rg\u00e3os de defesa do consumidor participaram do semin\u00e1rio promovido pela Febraban em Bras\u00edlia. Foto: cedida<\/figcaption><\/figure>\n<p>Na oportunidade, a presidente do Procon-AC, Alana Albuquerque, que tamb\u00e9m representou a Diretoria Regional Norte da Associa\u00e7\u00e3o Brasileira de Procons (ProconsBrasil), refor\u00e7ou o protagonismo do Acre nos debates nacionais sobre normas consumeristas e pol\u00edticas p\u00fablicas em prol dos cidad\u00e3os.<\/p>\n<p>O tema central da edi\u00e7\u00e3o do Semarc Norte e Centro-Oeste foi \u201cPreven\u00e7\u00e3o de golpes e fraudes: a\u00e7\u00f5es setoriais\u201d. O debate comp\u00f4s a pauta devido ao crescente avan\u00e7o das pr\u00e1ticas criminosas que colocam em risco a seguran\u00e7a financeira da popula\u00e7\u00e3o brasileira.<\/p>\n<p>\u201cAo participar dessa agenda, o Procon do Acre contribui para o fortalecimento de medidas conjuntas, que ampliam a prote\u00e7\u00e3o e a confian\u00e7a dos consumidores nas rela\u00e7\u00f5es de consumo\u201d, destacou Alana Albuquerque.<\/p>\n<figure id=\"attachment_876182\" aria-describedby=\"caption-attachment-876182\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNjAwIiB2aWV3Qm94PSIwIDAgODAwIDYwMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"876182\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais\/img-20250916-wa0255\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-scaled.jpg\" data-orig-size=\"2560,1920\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}' data-image-title=\"IMG-20250916-WA0255\" data-image-description=\"\" data-image-caption=\"\n\n<p>O tema central dos debates foi a preven\u00e7\u00e3o de golpes e fraudes digitais. Foto Cedida <\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-300&#215;225.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-1024&#215;768.jpg&#8221; class=&#8221;wp-image-876182 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;600&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-1024&#215;768.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-300&#215;225.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-768&#215;576.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-1536&#215;1152.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0255-2048&#215;1536.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-876182\" class=\"wp-caption-text\">Tema central dos debates foi a preven\u00e7\u00e3o de golpes e fraudes digitais. Foto: cedida<\/figcaption><\/figure>\n<p>Para o diretor executivo de Rela\u00e7\u00f5es com o Consumidor da Febraban, Amaury Oliva, a integra\u00e7\u00e3o entre os \u00f3rg\u00e3os de defesa do consumidor e o setor banc\u00e1rio \u00e9 essencial para resultados mais eficazes.<\/p>\n<p>\u201cO comportamento do consumidor est\u00e1 mudando ao longo do tempo, principalmente com o avan\u00e7o das tecnologias digitais. Ou seja, temos uma muta\u00e7\u00e3o constante de mercado, devido aos novos padr\u00f5es e interesses dos consumidores. Por isso, o momento exige mais di\u00e1logos institucionais para defender e dar seguran\u00e7a aos clientes\u201d, ressaltou.<\/p>\n<p>Al\u00e9m das trocas de experi\u00eancias entre as duas regi\u00f5es participantes do semin\u00e1rio, houve intensos debates sobre boas pr\u00e1ticas de fiscaliza\u00e7\u00e3o, aplicabilidade e reflex\u00f5es acerca das experi\u00eancias de media\u00e7\u00e3o de conflitos consumeristas realizadas pelos \u00f3rg\u00e3os do Sistema Nacional de Defesa do Consumidor (SNDC).<\/p>\n<figure id=\"attachment_876184\" aria-describedby=\"caption-attachment-876184\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNjA5IiB2aWV3Qm94PSIwIDAgODAwIDYwOSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"876184\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais\/img-20250916-wa0253\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-scaled.jpg\" data-orig-size=\"2560,1947\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}' data-image-title=\"IMG-20250916-WA0253\" data-image-description=\"\" data-image-caption=\"\n\n<p>A presidente do Procon\/AC, Alana Albuquerque, e o diretor executivo do semin\u00e1rio, Amaury Oliva, dialogaram sobre as experi\u00eancias institucionais em prol dos consumidores. Foto cedida.<\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-300&#215;228.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-1024&#215;779.jpg&#8221; class=&#8221;wp-image-876184 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;609&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-1024&#215;779.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-300&#215;228.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-768&#215;584.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-1536&#215;1168.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250916-WA0253-2048&#215;1558.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-876184\" class=\"wp-caption-text\">Presidente do Procon\/AC, Alana Albuquerque, e o diretor executivo do semin\u00e1rio, Amaury Oliva, dialogaram sobre as experi\u00eancias institucionais em prol dos consumidores. Foto: cedida<\/figcaption><\/figure>\n<p>Outro tema discutido foi a educa\u00e7\u00e3o financeira preventiva. Com a ades\u00e3o dos consumidores a novas facilidades digitais, tamb\u00e9m crescem os riscos. Pelo leque de a\u00e7\u00f5es desenvolvidas pelo N\u00facleo de Educa\u00e7\u00e3o do Procon-AC as experi\u00eancias do \u00f3rg\u00e3o na \u00e1rea educacional ganharam destaque.<\/p>\n<p id=\"infocoweb_fonte\" class=\"infocoweb_fonte\">Fonte: <a target=\"_blank\" href=\"https:\/\/agencia.ac.gov.br\/procon-do-acre-participa-de-seminario-regional-sobre-prevencao-de-golpes-e-fraudes-digitais\/#44407f1e-58d4-4ec6-bea5-bc349ce158a3\">Governo AC<\/a><\/p>\n<\/div>\n<div id=\"infocoweb_rodape\" class=\"infocoweb_rodape\"><\/div>\n<\/div>\n<p><script src=\"https:\/\/noticia.infocoweb.com.br\/analytics.js?uuid=44407f1e-58d4-4ec6-bea5-bc349ce158a3\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Instituto de Prote\u00e7\u00e3o e Defesa do Consumidor do Acre (Procon\/AC) participou, nesta semana, do Semin\u00e1rio de Relacionamento com o Consumidor (Semarc), promovido pela Federa\u00e7\u00e3o Brasileira de Bancos (Febraban). O encontro foi realizado na sede do Banco do Brasil, em Bras\u00edlia (DF). O evento reuniu representantes de institui\u00e7\u00f5es financeiras, \u00f3rg\u00e3os de defesa do consumidor e [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":142798,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_angie_page":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"page_builder":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25307],"tags":[4455,728,1388,1631,11199,8092,587],"class_list":["post-142797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acre","tag-golpes","tag-participa","tag-preven","tag-procon","tag-regional","tag-seminario","tag-sobre"],"acf":[],"nelio_content":{"autoShareEndMode":"never","automationSources":{"useCustomSentences":false,"customSentences":[]},"efiAlt":"","efiUrl":"","followers":[],"highlights":[],"isAutoShareEnabled":true,"networkImageIds":[],"permalinkQueryArgs":[],"series":[],"suggestedReferences":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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