{"id":143829,"date":"2025-09-23T15:28:30","date_gmt":"2025-09-23T18:28:30","guid":{"rendered":"https:\/\/www.fatosefotosnews.com.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/"},"modified":"2025-09-23T15:28:30","modified_gmt":"2025-09-23T18:28:30","slug":"procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica","status":"publish","type":"post","link":"https:\/\/www.fatosefotosnews.com.br\/?p=143829","title":{"rendered":"Procon participa de capacita\u00e7\u00e3o sobre linguagem simples para aprimorar atendimento e documenta\u00e7\u00e3o jur\u00eddica"},"content":{"rendered":"<div id=\"infocoweb\" data-uuid=\"3b1beaf0-a4cf-4656-b56c-6e0ceb3b59ea\" class=\"infocoweb infocoweb_canal_272\">\n<div id=\"infocoweb_cabecalho\" class=\"infocoweb_cabecalho\"><\/div>\n<div id=\"infocoweb_corpo\" class=\"infocoweb_corpo\">\n<p>O Instituto de Prote\u00e7\u00e3o e Defesa do Consumidor do Acre (Procon) e o Tribunal de Justi\u00e7a do Acre (TJAC) promoveram, na tarde desta segunda-feira, 22, em Rio Branco, uma palestra voltada ao uso da linguagem simples nas pol\u00edticas de atendimento e na elabora\u00e7\u00e3o de documentos jur\u00eddicos.<\/p>\n<p>A Escola do Poder Judici\u00e1rio do Acre (Esjud) sediou o encontro, que reuniu servidores do Procon das \u00e1reas t\u00e9cnicas, de atendimento, do n\u00facleo da Organiza\u00e7\u00e3o em Centros de Atendimento (OCA), da assessoria jur\u00eddica e do Setor de Concilia\u00e7\u00e3o.<\/p>\n<figure id=\"attachment_878418\" aria-describedby=\"caption-attachment-878418\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNTMwIiB2aWV3Qm94PSIwIDAgODAwIDUzMCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"878418\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/img-20250923-wa0037\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-scaled.jpg\" data-orig-size=\"2560,1697\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}' data-image-title=\"IMG-20250923-WA0037\" data-image-description=\"\" data-image-caption=\"\n\n<p>Os servidores do Procon participaram da palestra sobre linguagem simples na Escola do Poder Judici\u00e1rio do Acre. Foto: Marcos Alexandre\/Esjud<\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-300&#215;199.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-1024&#215;679.jpg&#8221; class=&#8221;wp-image-878418 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;530&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-1024&#215;679.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-300&#215;199.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-768&#215;509.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-1536&#215;1018.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0037-2048&#215;1358.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-878418\" class=\"wp-caption-text\">Servidores do Procon participam de palestra sobre linguagem simples na Escola do Poder Judici\u00e1rio do Acre. Foto: Marcos Alexandre\/Esjud<\/figcaption><\/figure>\n<p>A palestra foi ministrada pela ju\u00edza de Direito Evelin Bueno, titular da Vara de Apoio \u00e0 Jurisdi\u00e7\u00e3o (Vajur), que destacou a import\u00e2ncia de tornar os textos jur\u00eddicos mais claros e acess\u00edveis \u00e0 popula\u00e7\u00e3o.<\/p>\n<p>\u201cQuando usamos termos mais simples e objetivos garantimos que o cidad\u00e3o compreenda de forma plena seus direitos e deveres. Isso fortalece a confian\u00e7a no servi\u00e7o p\u00fablico e torna a comunica\u00e7\u00e3o mais inclusiva e, principalmente, efetiva\u201d, afirmou.<\/p>\n<figure id=\"attachment_878419\" aria-describedby=\"caption-attachment-878419\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNDg5IiB2aWV3Qm94PSIwIDAgODAwIDQ4OSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"878419\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/img-20250923-wa0038\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038.jpg\" data-orig-size=\"1280,782\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"0\",\"credit\":\"\",\"camera\":\"\",\"caption\":\"\",\"created_timestamp\":\"0\",\"copyright\":\"\",\"focal_length\":\"0\",\"iso\":\"0\",\"shutter_speed\":\"0\",\"title\":\"\",\"orientation\":\"0\"}' data-image-title=\"IMG-20250923-WA0038\" data-image-description=\"\" data-image-caption=\"\n\n<p>A palestra foi ministrada pela ju\u00edza Evelin Bueno. Foto: Marcos Alexandre\/Esjud<\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038-300&#215;183.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038-1024&#215;626.jpg&#8221; class=&#8221;wp-image-878419 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;489&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038-1024&#215;626.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038-300&#215;183.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038-768&#215;469.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG-20250923-WA0038.jpg 1280w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-878419\" class=\"wp-caption-text\">Palestra foi ministrada pela ju\u00edza Evelin Bueno. Foto: Marcos Alexandre\/Esjud<\/figcaption><\/figure>\n<p>Durante o encontro, foram debatidos temas como a adapta\u00e7\u00e3o de documentos jur\u00eddicos para uma reda\u00e7\u00e3o mais direta e compreens\u00edvel, o uso de recursos visuais para facilitar a assimila\u00e7\u00e3o das informa\u00e7\u00f5es e estrat\u00e9gias para tornar os procedimentos administrativos mais transparentes.<\/p>\n<p>Tamb\u00e9m foram apresentados exemplos pr\u00e1ticos de simplifica\u00e7\u00e3o de termos t\u00e9cnicos e foi discutida a necessidade de capacitar equipes para atender de forma humanizada e clara os consumidores, conforme relata o supervisor de atendimento do Procon na OCA, Aminadabe Soares.<\/p>\n<figure id=\"attachment_878421\" aria-describedby=\"caption-attachment-878421\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNTk1IiB2aWV3Qm94PSIwIDAgODAwIDU5NSI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" data-attachment-id=\"878421\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/img_20250922_1612531332\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-scaled.jpg\" data-orig-size=\"2560,1906\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"1.9\",\"credit\":\"\",\"camera\":\"motorola edge 30 ultra\",\"caption\":\"\",\"created_timestamp\":\"1758557573\",\"copyright\":\"\",\"focal_length\":\"6.88\",\"iso\":\"1931\",\"shutter_speed\":\"0.025\",\"title\":\"\",\"orientation\":\"1\"}' data-image-title=\"IMG_20250922_161253133~2\" data-image-description=\"\" data-image-caption=\"\n\n<p>O n\u00facleo de atendimento do Procon participou ativamente da capacita\u00e7\u00e3o. Foto: Andr\u00e9 Ara\u00fajo\/Procon<\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-300&#215;223.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-1024&#215;762.jpg&#8221; class=&#8221;wp-image-878421 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;595&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-1024&#215;762.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-300&#215;223.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-768&#215;572.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-1536&#215;1144.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_1612531332-2048&#215;1525.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-878421\" class=\"wp-caption-text\">N\u00facleo de atendimento do Procon participou ativamente da capacita\u00e7\u00e3o. Foto: Andr\u00e9 Ara\u00fajo\/Secom<\/figcaption><\/figure>\n<p>\u201c\u00c9 muito bom ter a oportunidade de aperfei\u00e7oar o nosso trabalho, principalmente porque lidamos diretamente com a popula\u00e7\u00e3o, seja o pr\u00f3prio consumidor, seja o fornecedor. Saio desta palestra com a sensa\u00e7\u00e3o de evolu\u00e7\u00e3o profissional\u201d, disse.<\/p>\n<p>Ap\u00f3s as atividades coletivas, a magistrada avaliou positivamente as apresenta\u00e7\u00f5es dos grupos, conheceu algumas pol\u00edticas administrativas j\u00e1 adotadas pelo Procon e parabenizou a equipe por estar alinhada \u00e0 pr\u00e1tica da linguagem simples.<\/p>\n<figure id=\"attachment_878422\" aria-describedby=\"caption-attachment-878422\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-scaled.jpg\"><img decoding=\"async\" data-lazyloaded=\"1\" src=\"image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI4MDAiIGhlaWdodD0iNjA0IiB2aWV3Qm94PSIwIDAgODAwIDYwNCI+PHJlY3Qgd2lkdGg9IjEwMCUiIGhlaWdodD0iMTAwJSIgc3R5bGU9ImZpbGw6I2NmZDRkYjtmaWxsLW9wYWNpdHk6IDAuMTsiLz48L3N2Zz4=\" loading=\"lazy\" data-attachment-id=\"878422\" data-permalink=\"https:\/\/agencia.ac.gov.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/img_20250922_163135646_hdr2\/\" data-orig-file=\"https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-scaled.jpg\" data-orig-size=\"2560,1933\" data-comments-opened=\"0\" data-image-meta='{\"aperture\":\"1.9\",\"credit\":\"\",\"camera\":\"motorola edge 30 ultra\",\"caption\":\"\",\"created_timestamp\":\"1758558696\",\"copyright\":\"\",\"focal_length\":\"6.88\",\"iso\":\"978\",\"shutter_speed\":\"0.025\",\"title\":\"\",\"orientation\":\"1\"}' data-image-title=\"IMG_20250922_163135646_HDR~2\" data-image-description=\"\" data-image-caption=\"\n\n<p>Os servidores apresentaram os trabalhos realizados em grupo. Foto: Andr\u00e9 Ara\u00fajo\/Procon<\/p>\n<p> &#8221; data-medium-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-300&#215;226.jpg&#8221; data-large-file=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-1024&#215;773.jpg&#8221; class=&#8221;wp-image-878422 size-large&#8221; alt=&#8221;&#8221; width=&#8221;800&#8243; height=&#8221;604&#8243; data-srcset=&#8221;https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-1024&#215;773.jpg 1024w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-300&#215;226.jpg 300w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-768&#215;580.jpg 768w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-1536&#215;1160.jpg 1536w, https:\/\/agencia.ac.gov.br\/wp-content\/uploads\/2025\/09\/IMG_20250922_163135646_HDR2-2048&#215;1546.jpg 2048w&#8221; data-sizes=&#8221;(max-width: 800px) 100vw, 800px&#8221;><\/a><figcaption id=\"caption-attachment-878422\" class=\"wp-caption-text\">Servidores apresentaram os trabalhos realizados em grupo. Foto: Andr\u00e9 Ara\u00fajo\/Secom<\/figcaption><\/figure>\n<p>\u201cFoi uma honra contar com a colabora\u00e7\u00e3o da ju\u00edza Evelin Bueno para aprimorar os nossos servi\u00e7os em prol do consumidor. Aproveito tamb\u00e9m para agradecer ao Tribunal de Justi\u00e7a do Acre, que sempre \u00e9 nosso parceiro, por meio de diversas coopera\u00e7\u00f5es t\u00e9cnicas\u201d, destacou a presidente do Procon, Alana Albuquerque.<\/p>\n<p id=\"infocoweb_fonte\" class=\"infocoweb_fonte\">Fonte: <a target=\"_blank\" href=\"https:\/\/agencia.ac.gov.br\/procon-participa-de-capacitacao-sobre-linguagem-simples-para-aprimorar-atendimento-e-documentacao-juridica\/#3b1beaf0-a4cf-4656-b56c-6e0ceb3b59ea\">Governo AC<\/a><\/p>\n<\/div>\n<div id=\"infocoweb_rodape\" class=\"infocoweb_rodape\"><\/div>\n<\/div>\n<p><script src=\"https:\/\/noticia.infocoweb.com.br\/analytics.js?uuid=3b1beaf0-a4cf-4656-b56c-6e0ceb3b59ea\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Instituto de Prote\u00e7\u00e3o e Defesa do Consumidor do Acre (Procon) e o Tribunal de Justi\u00e7a do Acre (TJAC) promoveram, na tarde desta segunda-feira, 22, em Rio Branco, uma palestra voltada ao uso da linguagem simples nas pol\u00edticas de atendimento e na elabora\u00e7\u00e3o de documentos jur\u00eddicos. A Escola do Poder Judici\u00e1rio do Acre (Esjud) sediou [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":143830,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_angie_page":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_themeisle_gutenberg_block_has_review":false,"page_builder":"","footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[25307],"tags":[12307,1761,10274,728,1631,5786,587],"class_list":["post-143829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acre","tag-aprimorar","tag-capacita","tag-linguagem","tag-participa","tag-procon","tag-simples","tag-sobre"],"acf":[],"nelio_content":{"autoShareEndMode":"never","automationSources":{"useCustomSentences":false,"customSentences":[]},"efiAlt":"","efiUrl":"","followers":[],"highlights":[],"isAutoShareEnabled":true,"networkImageIds":[],"permalinkQueryArgs":[],"series":[],"suggestedReferences":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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