{"id":23174,"date":"2023-03-13T22:44:53","date_gmt":"2023-03-14T01:44:53","guid":{"rendered":"https:\/\/www.fatosefotosnews.com.br\/planos-de-saude-seguem-no-topo-de-queixas-registradas-no-idec\/"},"modified":"2023-03-13T22:44:53","modified_gmt":"2023-03-14T01:44:53","slug":"planos-de-saude-seguem-no-topo-de-queixas-registradas-no-idec","status":"publish","type":"post","link":"https:\/\/www.fatosefotosnews.com.br\/?p=23174","title":{"rendered":"Planos de sa\u00fade seguem no topo de queixas registradas no Idec"},"content":{"rendered":"
\n

Pela segunda vez consecutiva, os planos de sa\u00fade seguem liderando o ranking<\/em> de reclama\u00e7\u00f5es e de atendimentos registrados no Instituto Brasileiro de Defesa do Consumidor (Idec). Segundo dados divulgados hoje (13), 27,9% das reclama\u00e7\u00f5es, no ano passado, se referem a empresas de planos de sa\u00fade.<\/p>\n

Trata-se da nona vez, nos \u00faltimos dez anos, em que os planos de sa\u00fade lideram o ranking<\/em>. Os planos de sa\u00fade s\u00f3 deixaram de figurar no topo da lista em 2020, durante o primeiro ano da pandemia do novo coronav\u00edrus, quando os servi\u00e7os financeiros passaram a figurar em primeiro lugar entre as reclama\u00e7\u00f5es.<\/p>\n

A principal queixa aos planos de sa\u00fade em 2022 foram d\u00favidas e reclama\u00e7\u00f5es a respeito de contratos (27,4%), seguido por falta de informa\u00e7\u00e3o (18,1%) e reajustes (13,7%).<\/p>\n

Em segundo lugar no ranking<\/em> est\u00e3o os servi\u00e7os financeiros, respons\u00e1veis por 21,2% dos registros. A maior parte das reclama\u00e7\u00f5es diz respeito a seguran\u00e7a das transa\u00e7\u00f5es banc\u00e1rias e golpes (20,1%), seguida por reclama\u00e7\u00f5es referentes a cl\u00e1usulas contratuais (11,4%).<\/p>\n<\/p>\n<\/div>\n

Edi\u00e7\u00e3o: Denise Griesinger <\/p>\n

Fonte: EBC Geral<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Pela segunda vez consecutiva, os planos de sa\u00fade seguem liderando o ranking de reclama\u00e7\u00f5es e de atendimentos registrados no Instituto Brasileiro de Defesa do Consumidor (Idec). Segundo dados divulgados hoje (13), 27,9% das reclama\u00e7\u00f5es, no ano passado, se referem a empresas de planos de sa\u00fade. Trata-se da nona vez, nos \u00faltimos dez anos, em que 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